From: route@monster.com
Sent: Sunday, May 01, 2016 7:49 AM
To: hg@apeironinc.com
Subject: Please review this candidate for: Dispatch Clerk
This resume has been forwarded to
you at the request of Monster User xapeix03
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Lance Von Hollen vonhollen@sbcglobal.net 817-992-5284
3215 Ridge Trace Circle 817-477-5227
Mansfield, Texas 76063 Citizenship: United States
Military Veteran Objective: Civilian employee seeking employment with more
than 15 years of logistics and transportation experience specifically in
freight and air transportation immediately available to work in the DFW Metroplex.
Solid work history, team player and the ability to work in a fast paced
environment, manage deadlines, supervise and multitask. WORK EXPERIENCE Logistic Operations Coordinator
08/2015 – Present Pronto Courier Services &
Logistics 7420 South Cooper
Street Arlington, Texas 76001
·
Responsible for
utilizing the best possible means of delivery via LTL and nationwide
independent carriers to maximize freight recoveries ·
Provide full logistic support to sales force for customer
shipments including equipment sourcing, acquiring freight carriers, on-time
pickup and delivery, emergency response to carrier breakdowns, and
maintaining shipment folders for managerial review ·
Provide quotes per customers request based on current
transportation lanes ·
Manage
the amount and type of equipment, materials, and personnel on hand required
to meet work order specifications ·
Enter
logistics orders in company system (Xcelerator) for tracking and billing
records ·
Maintain
knowledge of routes and validate locations to ensure timely service for
customers and accurate information for all ·
Knowledge
in use of ITS-Dispatch and services for LTL like Eshipping ·
Maintain
carrier records after entering MC(Motor Carrier) or DOT numbers and contact
information provided through carrier packets ·
Demonstrate
a comprehensive knowledge of all facets of contractor duties as outlines in
state and district regulations ·
Provide
sales force with end of day shipment report on picked up and delivered orders ·
Determine
the most practical and effective assignments for delivery orders based on
driver pool capabilities on an ongoing basis throughout the day. ·
Provide
transportation information and manage billing information ·
Communicate
with management, sales and customer services to maintain orderly flow of
delivery schedules; resolve client issues regarding orders and deliveries. ·
Assist
in tracking shipments and providing alternative information Lead Dispatcher
04/2014 – 08/2015 Pronto Courier Services &
Logistics 7420 South Cooper
Street Arlington, Texas 76001
·
Responsible
for the direct supervision and management of approximately 30 contract
drivers to make local deliveries throughout the Dallas / Fort Worth and Houston
areas. Maintain daily operations by initiating and responding to radio calls
from individual drivers. ·
Comprehensive
knowledge of Department of Transportation compliance rules relating to the
logistics industry including driver qualification requirements, hours of
service rules, load securement, and Hazardous Materials documentation. ·
Manage
types of equipment, amounts of equipment, vehicles, materials, and personnel
on hand that are required to meet work order specifications ·
Maintain
knowledge of routes and validate locations to ensure timely service for
customers and accurate information for all contract drivers; provide station
and route information and operation procedures to contract drivers ·
Demonstrate
a comprehensive knowledge of all facets of contractor duties as outlines in
state and district regulations ·
Determine
the most practical and effective assignments for delivery orders based on
driver pool capabilities on an ongoing basis throughout the day. ·
Communicate
with management, sales and customer services to maintain orderly flow of
delivery schedules; resolve client issues regarding orders and deliveries. ·
Maintain
an accurate daily attendance roster of contract drivers ·
Ensure
proper training of all new dispatchers ·
Act
as a central control point for approximately 30 contract drivers in ensure
complete life cycle of deliveries. ·
Coordinate
dispatch operations for weekend service for Dallas / Fort Worth Metroplex and
Houston areas ·
Dispatch
assistance for time sensitive road calls and other emergency situations; take
appropriate action to maintain service to client and complete all deliveries Logistics Coordinator
05/2012-04/2014 SYNCREON 1000 North 28th Ave Dallas, Texas 75261 ·
Supervise
and manage the entire logistic process and ensure its efficiency for a two
(2) State region ·
Provide
project management of site delivery activity ·
Actively
participate in process flow documentation and standard operating procedures
and identify opportunities for improvement based on customer needs ·
Manage
the movement of materials and finished goods making extensive use of
transportation software systems ·
Conduct
standard transportation management; assign approved service provider for
transportation based on carrier matrix ·
Completely
understand the breadth of the task, as well as communicate, negotiate, track
and analyze data ·
Hold
daily discussions with customers, managers, and lift service providers, to
ensure shipment delivery schedules are met ·
Ensure
customer expectations regarding quality and quantity of goods are thoroughly
met during the course of transportation of goods. ·
Apply
inventory management skills when striking a perfect balance between available
inventory at warehouse and the orders for goods from customers ·
Prepare
daily and weekly logistic schedules making arrangements of shipment of goods
for consumers ·
Maintain
records of the orders placed by customers, to include their delivery and
contracts signed with clients for official and company use Air Transportation Craftsman
(2T271) - Deployment
08/2010-03/2011 United States Air Force
73rd Aerial Port Squadron Ali Al Salem Air Base, Kuwait
·
Successfully
performed in multiple duty assignments to include Cargo Processing
Specialist; Information Control Specialist; Ramp Dispatch; and Team
Chief. ·
Supervise
every aspect of logistical operations around aircraft to be loaded/unloaded. ·
Supervise
and train other transportation personnel on cargo loading sequence, equipment
operations, and hazardous material handling with a goal of improving
effectiveness. ·
Conduct
personnel orientation, training, performance reviews and job development. ·
Supervise
the transportation team activities and conduct safety meetings before the start
of each shift. ·
Communicate
regularly with all transportation department personnel, and other
organizations/branches to ensure proper and efficient two-way communication
concerning cargo ·
Coordinate
with Base Operations, Maintenance Operations Control, and Command Post
ensuring work centers are given necessary information for logistical
operations ·
Brief
team chiefs on aircraft uploads using load plans of cargo content; ensuring
hazardous and high value cargo is specifically identified ·
Brief
the Aircraft Commander, or designated representative concerning types and
classifications of cargo, to include hazardous material, and/or passenger
loads ·
Coordinate
with Load Planning personnel to provide timely preparation and receipt of
outbound documentation; ensure hazardous materials are properly identified
and labeled ·
Ensure
quality control of originating shipments ensuring packing, marking, labeling,
and certifying of hazardous materials comply with Department of Defense
guidance ·
Prepare
outbound cargo document to ensure accuracy and completeness; ensure hazardous
cargo is identified and flight crew notified ·
Supervise
and oversee the safe loading of personnel. Ensure all actions are executed in
a safe, timely, and cost- effective manner ·
Supervise
and enforce rules and regulations governing aircraft security and safety
especially during transport of inmates to other facilities ·
Interface
with aircrews and effectively communicate loading/unloading procedures ·
Use
appropriate documents to track and monitor flow of cargo into the air
terminal; plan onward movement; process, manifest, receipt for pickup by
consignee, receive and report cargo/mail port levels/movement; and record
terminal cargo mail transactions ·
Execute
daily inventory reports of supplies and forward to manager and Air Terminal
Operations Center Project Coordinator/Sales
06/2010-05/2012 MC4 Roofing Inc.
110 North Broadway St.
Joshua, Texas 76058
·
Solicited
and executed commercial roofing projects and contracts ·
Determined
scope, risk, budget, and scheduling for multiple projects, simultaneously ·
Ensured
contracts were signed and proper permits obtained ·
Established
and communicated clear expectations to our customers and workforce, alike ·
Supervised
and oversaw each project’s activities to ensure quality products and
workmanship. As necessary, managed and mitigated project risks ·
Supervised
work crews for each project to ensure product was delivered on-site, work
crews on site and properly equipped with safety harnesses, and projects
completed on time and on budget ·
Managed
and coordinated entire order process from entry to final delivery of products ·
Coordinated
with Materials Manager and site foremen to ensure material and personnel
schedules were synchronized ·
Coordinated
material shipping method, expected delivery date and specific delivery
instructions for our projects ·
Communicated
with local distributors to coordinate on material orders for replenishment of
inventory Sales
Coordinator
03/2009-06/2010 Mike Huddleston
Roofing
1285 North Main St. Suite
#201
Mansfield, Texas
76063
·
Solicited
and executed residential roofing projects and contracts ·
Determined
scope, risk, budget, and scheduling for multiple projects, simultaneously ·
Tracked
and managed each project to ensure workmanship, contract scope and
objectives, as well as company standards, were met. As necessary,
managed and mitigated project risks ·
Managed
work schedule for each project to ensure product was delivered on-site, work
crews were scheduled, and projects completed on time and on budget ·
Ensured
contracts were properly signed and permits obtained ·
Established
and communicated clear expectations to our customers and workforce, alike ·
Coordinated
with Materials Manager and site foremen to ensure material and personnel
schedules were synchronized ·
Managed
overall schedule for each project to ensure product was pulled from
inventory, delivered on-site, and work crews scheduled in the most efficient
and effective manner Transportation
Representative
08/2008-03/2009 MH Smith Transportation
Inc.
650 Wildlife
Parkway
Grand Prairie, Texas
75050
·
Transported
freight to various points of destination ·
Provided
oversight of materials loading & unloading, to include hazardous cargo ·
Inspected
and validated materials against Bills of Lading, noting shortages or damage ·
Ensured
proper labeling/packing of hazardous material ·
Ensured
shortest and safest routes to save fuel and personnel expenses for company ·
Observed
and complied with all OSHA, Health, Hazardous and Safety regulations Peace Officer
04/2008-06/2008 Grand Prairie
Police Department, 801 Conover
Drive Grand Prairie,
Texas
·
Received
training in Code of Criminal Procedure, Texas Alcohol Beverage Code, Penal
Code titles, Emergency Communications, Mechanics of arrest and civil
processing of suspects, and understanding of general duties and
responsibilities of peace officers; and emergency medical assistance training
in First Aid and CPR. ·
Additional
in-depth training on multiculturalism, human relations, ethics. Weight & Inspections
Analyst
11/2007-04/2008 Con-Way
Inc.
5020 Calvert
Street
Dallas, Texas
75247
·
Responsible
for inspecting targeted cargo and materials to ensure accurate
identification, classification, and freight rates ·
Maintained
knowledge of all current National Motor Freight Classification (NMFC)
provisions including rules for handling and packaging of hazardous cargo;
efforts ensured company received appropriate revenue on each shipment
transported ·
Performed
dimensional/visual inspection of products in accordance with inspection
standards ·
Inspected
Bill of Lading descriptions to verify accuracy ·
Issued
and documented corrections based on the applicable provisions in the NMFC ·
Executed
the necessary steps to recover revenue based on corrected descriptions ·
Ensured
all corrections were issued in a timely manner to minimize number of
corrected invoices to customers ·
Provided
data analysis for adjustments in existing pricing programs for uncooperative
shippers ·
Communicated
and justified classification corrections to all involved parties, to include
hazardous cargo ·
Maintained
reports necessary to measure corrections activity and revenue recovery ·
Managed
workflow to maximize inspection efficiency and to reduce interruptions to
service center freight flow Transportation Sales
Representative 04/1997-11/2007 Con-Way Inc.
4901 David Strickland
Road
Fort Worth, Texas
76119
·
Provided
leadership in overseeing the loading of customer shipments onto trucks and
cargo containers ·
Ensured
proper loading sequence of freight for 98% on-time, next day delivery ·
Directly
handled problems and/or perceived freight problems with customers on the spot ·
Conducted
face to face sales calls to customers resulting in increased outbound revenue ·
Assisted
in setting up appointment routes, and dock doors for inbound freight ·
Performed
inventories of dock and yard equipment to maintain proper inventory records ·
Worked
with customer service representatives to track movement of shipments ·
Substitute
Dispatcher when necessary. Dispatched drivers to designated territories in
Fort Worth and surrounding areas. Ensured shortest and safest routes to save
fuel and personnel expenses for company. Communicated with customers for
shipment pick up, shipment tracking, hazardous material labeling &
handling, and other shipment inquiries; assigned equipment/tools for delivery
of cargo. Coordinated with members of sales team to secure customer special
shipment request Air Transportation Craftsman
(2T271) 10/2002-10/2014 Air Force Reserve – Honorable
Discharge Joint Reserve Base Fort Worth
Fort Worth,
Texas
·
Successfully
performed in multiple duty assignments to include Cargo Processing
Specialist; Information Control Specialist; Ramp Dispatch; and Team
Chief. ·
Supervise
every aspect of logistical operations around aircraft to be loaded/unloaded. ·
Supervise
and train other transportation personnel on cargo loading sequence, equipment
operations, and hazardous material handling with a goal of improving
effectiveness. ·
Conduct
personnel orientation, training, performance reviews and job development. ·
Supervise
the transportation team activities and conduct safety meetings before the
start of each shift. ·
Communicate
regularly with all transportation department personnel, and other
organizations/branches to ensure proper and efficient two-way communication
concerning cargo ·
Coordinate
with Base Operations, Maintenance Operations Control, and Command Post
ensuring work centers are given necessary information for logistical
operations ·
Brief
team chiefs on aircraft uploads using load plans of cargo content; ensuring
hazardous and high value cargo is specifically identified ·
Brief
the Aircraft Commander, or designated representative concerning types and
classifications of cargo, to include hazardous material, and/or passenger
loads ·
Coordinate
with Load Planning personnel to provide timely preparation and receipt of
outbound documentation; ensure hazardous materials are properly identified
and labeled ·
Ensure
quality control of originating shipments ensuring packing, marking, labeling,
and certifying of hazardous materials comply with Department of Defense
guidance ·
Prepare
outbound cargo document to ensure accuracy and completeness; ensure hazardous
cargo is identified and flight crew notified ·
Supervise
and oversee the safe loading of personnel. Ensure all actions are executed in
a safe, timely, and cost- effective manner ·
Supervise
and enforce rules and regulations governing aircraft security and safety
especially during transport of inmates to other facilities ·
Interface
with aircrews and effectively communicate loading/unloading procedures ·
Use
appropriate documents to track and monitor flow of cargo into the air
terminal; plan onward movement; process, manifest, receipt for pickup by
consignee, receive and report cargo/mail port levels/movement; and record
terminal cargo mail transactions ·
Execute
daily inventory reports of supplies and forward to manager and Air Terminal
Operations Center EDUCATION LeTourneau
University, Bedford, Texas 76021 Bachelor of
Arts – Business Administration, GPA 3.33 May 2007 Community
College of Air Force, Maxwell AFB, Alabama 36112-6335 Associates –
Transportation Logistics April 2006 OTHER INFORMATION 08/2010 – 03/2011 Air Force
Deployment (Veterans Preference Claimed) 73rd Aerial Port Squadron, Ali Al Salem Air Base, Kuwait Secret Security Clearance,
current as of October 2014 discharge. NLC completed investigation on July 20,
2005. Equipment licenses for 4K, 10K,
10K AT, 25K Halverson, 60K Tunner, 45 PAX Bus, Tug, Flatbed Trailer, and 18
Wheel Semi Proficient in Microsoft Word,
Excel, Outlook, PowerPoint, Adobe Acrobat Pro |
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